York Region Preschool Speech and Language Program Volunteer Service Description

Volunteer Service Description
MSH Child Development Program (CDP)

Volunteers in the Markham Stouffville Hospital Child Decelopment Programs support our service providers. They help with a variety of Clerical and Clinical duties. See below for more details.

We have also included an explanation of the Management Process we follow with our volunteers to help ensure that the experience is mutually rewarding.

Community Resources Department
Service Title:	Child Development Program Volunteer
Hours:	Approximately 2-3 hours per week.
Responsible To:	Speech-Language Pathologists or Communicative Disorder Assistants or Infant Hearing Screeners
Service Summary:	The volunteer will provide support to our staff within their role. Volunteers will act as a resource to families & staff members. Within their role the volunteer will perform clerical duties, assist in therapy or screening programs, and chart information obtained. The volunteer must like children and be responsible. This individual must be neat, organized, punctual, and be able to work independently.
Training:	On the job training with the program professionals.
University Student:	Students who want a reference for their Speech Language Pathology or Audiology Masters degree are required to volunteer for a minimum of 30 hours before a reference will be done.
Specific Duties:	Clerical Reception, booking appointments Conduct phone calls and filing Preparing resources for therapy sessions Photocopying parent handouts & resource materials Clinical Assisting with newborn hearing screenings Assisting with therapy sessions Possibly observing therapy sessions & parent educational programs Assisting with videotaping sessions Supervising siblings while parents participate in therapy sessions Assisting with set up and clean up after sessions Providing interpretation for same language families
Work Settings:	Hospitals Early Intervention Offices of York Region Community Programs

Volunteer Management Process

Part 1… Initial Steps (Completed By The Community Resources Department)

CDP contacts Community Resources for volunteer assistance
A service description is developed to reflect the need and outline the volunteer tasks
Volunteer Resources will recruit volunteers through appropriate channels

Part 2… Screening Process (Completed By Community Resources)

Volunteer completes the application form
Community Resources interviews, screens, completes the police check, processes the paper work
Refers volunteer to the office closest to the volunteer

Part 3… CDP Staff (Completed By Staff)

Accept the volunteer as part of the team
Arrange start date / schedule for regular shift
Provide an orientation to the workplace
Review / explain the service description
Train volunteer on their role
Supervise/direct volunteer as needed

Part 4.. Communication (Shared By Volunteer Resources And Staff)

Community Resources will send monthly time sheets to Offices and ask for assistance to distribute them to volunteers
Inform Community Resources if there are issues with the placement; Community Resources will assist with dealing with the issue
Staff will provide timely feedback to volunteers
Staff will provide reference letters is requested by volunteers
Community Resources will initiate an annual evaluation program
Community Resources will carry out an exit interview

* It is the responsibility of university students requiring a reference letter as part of their admission requirements for SLP and Audiology Masters degree programs, to liase with a SLP to secure their required reference.

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